FAQ
Frequently Asked Questions
Everything you need to know about shopping with us
We provide detailed size charts for each product. Simply click the "Size Guide" link on any product page. Our sizes run true to fit, but if you're between sizes, we recommend sizing up for comfort. Need help? Our customer service team is always ready to assist with personalized sizing advice.
We offer free standard shipping on orders over €200. Standard delivery takes 3-5 business days, while express shipping (1-2 days) is available for €15. All orders are processed within 24 hours on weekdays. You'll receive tracking information as soon as your order ships.
We offer 30-day hassle-free returns on unworn items with original tags. Returns are free within the EU, and we provide prepaid return labels. Exchanges for different sizes or colors are processed within 2-3 business days. Your satisfaction is our priority.
Each item includes specific care instructions on the label. Generally, we recommend cold water washing and air drying to maintain fabric quality and color. For delicate pieces, gentle cycle or hand washing works best. Avoid bleach and high heat to keep your pieces looking fresh longer.
Yes! We ship worldwide from our European hub. EU orders arrive in 3-5 days, while international shipping takes 7-14 business days. Duties and taxes may apply for non-EU destinations. We handle all customs paperwork to ensure smooth delivery to your door.
What our customers say
Real reviews from real customers
"The softest fabric I've ever worn. Bliss Items truly delivers on comfort without compromising style."
"Exceptional quality and timeless design. These pieces have become my wardrobe essentials."
"Perfect fit and beautiful minimalist aesthetic. Bliss Items understands what modern style means."